06 Aug
|
HCL Technologies
|
Chennai
06 Aug
HCL Technologies
Chennai
Technical Support Specialist
Experience: Not Available to Not Available years
Location: Chennai, India
Skills: Not Available
Job Summary
This role is focused on resolving technical issues, offering guidance, and maintaining IT resources to provide essential assistance to end-users and ensure smooth operations.
Key Responsibilities
To troubleshoot and resolve critical and complex tickets.
To create the root cause analysis for critical issues/faults (hands on working).
To implement any necessary preventive measures to reduce future defects.
To provide technical assistance to the team members in resolving customer issues.
To execute continuous improvement activities and to improve the team’s performance.
Skill Requirements
null
Other Requirements
null
📌 Technical Support Specialist Chennai
🏢 HCL Technologies
📍 Chennai