Track Lead (Support & Operations)

Experience: Not Available to Not Available years

Location: Gautam Buddha Nagar, India

Skills: Microsoft Azure, AKS, cloud networking, Dynatrace, Kubernetes, Infrastructure as Code, Terraform, ARM/Bicep, Helm, SRE principles, incident management

Job Summary
The Site Reliability Engineer (SRE) ensures the availability, performance, and reliability of cloud‑native SaaS platforms running on Microsoft Azure. The role focuses on observability, incident management, and automation, with Dynatrace as the primary monitoring and AIOps platform.

Key Responsibilities
• Operate and support production workloads on Azure (AKS, Azure PaaS services)
• Implement and manage end‑to‑end observability using Dynatrace (metrics, logs, traces, baselines, alerts)
• Define and track SLIs, SLOs, and error budgets to drive reliability decisions
• Lead or participate in incident response, root cause analysis, and blameless postmortems
• Automate operational tasks using Infrastructure as Code (Terraform, ARM/Bicep, Helm)
• Collaborate with DevOps and engineering teams to improve deployment safety, resilience, and performance
• Support on‑call rotations and ensure continuous service improvement.





Solid experience with Microsoft Azure, especially AKS and cloud networking
Hands‑on expertise with Dynatrace (services, PurePaths, dashboards, alerting)
Experience operating Kubernetes‑based production systems
Solid understanding of SRE principles (reliability, toil reduction, automation)
Experience with incident management and troubleshooting distributed systems

Skill Requirements
Solid experience with Microsoft Azure, especially AKS and cloud networking
Hands‑on expertise with Dynatrace (services, PurePaths, dashboards, alerting)
Experience operating Kubernetes‑based production systems
Solid understanding of SRE principles (reliability, toil reduction, automation)
Experience with incident management and troubleshooting distributed systems

Other Requirements
Solid experience with Microsoft Azure, especially AKS and cloud networking
Hands‑on expertise with Dynatrace (services, PurePaths, dashboards, alerting)
Experience operating Kubernetes‑based production systems
Solid understanding of SRE principles (reliability, toil reduction, automation)
Experience with incident management and troubleshooting distributed systems

📌 Track Lead Support & Operations Noida
🏢 HCL Technologies
📍 Noida