06 Aug
|
HCL Technologies
|
India
06 Aug
HCL Technologies
India
Trainee
Experience: Not Available to Not Available years
Location: Nagpur, India
Skills: Not Available
Job Summary
The purpose of this role is to handle calls, resolve customer issues, participate in training, and gather feedback to improve service quality.
Key Responsibilities
Handle Inbound And Outbound Calls, Addressing Customer Inquiries And Providing Accurate Information.
Resolve Customer Issues And Complaints Efficiently, Ensuring High Levels Of Customer Satisfaction.
Adherence To Process To Ensure High Quality Customer Service.
Participate In Training Sessions To Improve Product Knowledge And Communication Skills.
Gather Customer Feedback And Suggest Improvements To Enhance Service Quality.
📌 Trainee Nagpur (India)
🏢 HCL Technologies
📍 India