Engineer (Support & Operations)

Experience: 3 to Not Available years

Location: Lucknow, India

Skills: Windows OS, basic networking (TCP/IP), remote tools (TeamViewer), Active Directory

Job Summary
Provide remote technical support to users by troubleshooting hardware, software, and network issues. Handle installation, configuration, and maintenance of systems, resolve connectivity and application problems. Use remote tools and ticketing systems to ensure timely issue resolution and high customer satisfaction. Skills: Windows OS, basic networking (TCP/IP), MS Office troubleshooting, remote tools (TeamViewer), Active Directory, very valuable communication skills is must. Experience: Minimum 3 years in IT support.

Key Responsibilities




Provide remote technical support to users by troubleshooting hardware, software, and network issues. Handle installation, configuration, and maintenance of systems, resolve connectivity and application problems. Use remote tools and ticketing systems to ensure timely issue resolution and high customer satisfaction

Skill Requirements
Windows OS, basic networking (TCP/IP), MS Office troubleshooting, remote tools (TeamViewer), Active Directory, very valuable communication skills is must.

Other Requirements
Minimum 3 Years in IT support.

📌 Engineer Support & Operations Lucknow (India)
🏢 HCL Technologies
📍 India