Senior Process Associate - Cash Apps - LTC

Experience: Not Available to Not Available years

Location: Sholinganallur, India

Skills: Cash Application Processes, Customer Service, Data Management, Operational Workflow Analysis

Job Summary
A senior associate is a mid-level skilled responsible for a variety of tasks within an organization. Senior associates are seen as leaders within their teams and are expected to possess a solid level of expertise in their field.

Key Responsibilities
Responsible For Processing And Applying Customer Payments To Open Invoices, Ensuring That All Payments Are Accurately Recorded In The System
Reconcile Customer Accounts To Ensure That All Payments Are Correctly Applied And Any Discrepancies Are Resolved Promptly
Responsible For Maintaining Accurate Records Of All Cash Application Transactions. This Includes Updating Customer Accounts, Generating Reports On Cash Application Activities,



And Ensuring That All Records Are Up-To-Date And Accurate
Responsible For Providing Excellent Customer Service By Addressing Any Cash Application-Related Inquiries Or Concerns From Customers
Work Closely With Other Departments, Such As Accounts Receivable And Customer Service, To Resolve Any Issues Related To Cash Application

Skill Requirements
Proficiency In Cash Application Processes And Related Technologies
Solid Written And Verbal Communication Skills
Customer Service Orientation And Service Mindset
Ability To Analyze Operational Workflows And Suggest Improvements
Familiarity With Data Management Across Multiple Systems And Databases

Other Requirements
B.Com/Bba Or Equivalent Graduation (Relevant To Location)
Optional But Valuable: Certification In Customer Service Management Or Financial Services

📌 Senior Process Associate Cash Apps Ltc Chennai (India)
🏢 HCL Technologies
📍 India