Role & responsibilities
Handle customer/patient queries through chat and non-voice channels.
Provide accurate and timely responses based on process guidelines.
Assist customers with healthcare-related queries and service requests.
Maintain skilled and courteous communication through chat.
Update customer information and maintain accurate records.
Follow company policies, quality standards, and data privacy guidelines.
Escalate complex issues to the appropriate team when required.
Eligibility
Freshers from the 2024, 2025, or 2026 graduating batches can apply.
Graduate in any discipline.
Good written English and strong typing skills.
Good communication and comprehension skills.
Basic computer knowledge.
Comfortable working in a healthcare customer support environment.
Candidates should be willing to work from the Hyderabad location.
Compensation
CTC: 21,000 per month
In-Hand Salary: 14,500 per month
Free bothways cab facilites
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📌 Chat Process Executive (Hyderabad)
🏢 Joulestowatts
📍 Hyderabad