- Conduct quality analysis of medical records, reports, and documents to ensure accuracy and compliance with regulatory requirements.
- Collaborate with clients to understand their needs and provide customized solutions for data management services.
- Develop and implement effective processes for managing large volumes of data, ensuring timely delivery of high-quality results.
- Provide training and support to team members on quality control procedures, best practices, and industry standards.
Job Requirements :
- 5-10 years of experience in a similar role within the US healthcare or BPO/call center setting.
- Strong understanding of medical transcription, medical scribe, RCM (Revenue Cycle Management), lead auditor certifications preferred.
- Excellent client handling skills with ability to build strong relationships with internal stakeholders.