Job Title: Relationship Officer / Relationship Manager Direct Channel
Department: Direct Distribution (Sales)
Location: PAN India
Role Summary:
Responsible for generating life insurance business through company-provided leads, self-generated references, and customer interactions. The role focuses on acquiring new customers, cross-selling and upselling insurance products, achieving sales targets, and delivering excellent customer service.
Key Responsibilities
- Contact and convert company-provided leads into life insurance sales.
- Generate additional business through referrals, cold calling, and campaigns.
- Meet customers to understand their financial needs and recommend suitable life insurance solutions.
- Achieve monthly premium, policy issuance, and revenue targets.
- Ensure timely documentation, proposal submission, and policy issuance.
- Maintain accurate records in the Lead Management System (LMS).
- Build long-term customer relationships for renewals and repeat business.
- Provide after-sales service and resolve customer queries.
- Ensure compliance with IRDAI guidelines and company policies.
Eligibility
- Graduate in any discipline.
- 1–5 years of experience in Life Insurance, BFSI, Banking, NBFC, or Direct Sales.
- Freshers with strong sales aptitude may also be considered for entry-level roles.
Required Skills
- Sales and negotiation skills.
- Customer relationship management.
- Strong communication and presentation skills.
- Lead generation and closing ability.
- Target-oriented mindset.
- Knowledge of life insurance products.
Key Performance Indicators (KPIs)
- Monthly premium (APE) achievement.
- Number of policies sold.
- Lead conversion ratio.
- Customer meetings per day.
- Customer retention and renewals.
- Quality of documentation and compliance.
Salary
- Fixed Salary: 2.5 LPA – 6.5 LPA (based on experience)
- Performance-based incentives
- Extra benefits: PF, Gratuity, Medical Insurance, and career growth opportunities.
This job is ideal for candidates with experience in Direct Sales, Agency, Bancassurance, or BFSI Sales who enjoy customer interaction and achieving sales targets.Role & responsibilities