The job holder is primarily responsible for ServiceNow Development The primary responsibility includes developing workflows support incidents in the areas of various workflows that the application is comprised of The role is expected to lead the development POD provide necessary technical support to team to ensure deliverables confirming to schedules quality standards Acts as the teams technical point of contact for daytoday development support and as the technical lead works closely with the business partners to understand the requirements and translate them to work deliverables from the team members
Specialists are also primarily responsible to drive process improvements standardization in the respective areas to ensure improved quality and effective services The specialists are required to support to Management in delivery planning by technical process related inputs for schedules effort estimation and risk analysis and in identifying emerging technology trends
Mandatory Skills
7 years of experience in software development with at least 5 years of experience working on request workflows within the ServiceNow application
Must have good exposure to Agile Scrum practices and methodology
ServiceNow certification CSA CAD
Strong Core Java development experience
Strong experience of Service Portal and widgets
Demonstrated experience designing and developing processbased solutions
Demonstrated experience documenting user case processes and BPM workflows
Ability to transform Business Requirement into Business Process
End to End experience of ServiceNow based application design and implementation
Well versed with class hierarchy Updateset hierarchy data layer flows UI Action policy deployment Integration SOAP Service
implementation in ServiceNow Integration
Excellent verbal active listening and written communications skills along with demonstrated facilitation skills
Proven analytical and problemsolving skills
Optional Skills
ServiceNow
Java Scripting
JavaJ2EE Skills
HTML
Angular
API development
Relevant Experience
At least 5 year of experience in developing ServiceNow applications
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