Greetings from Wilco Source A CitiusTech Company

Position: Salesforce Technical Architect

Location: Hyderabad

Mode: Full time

Experience: 9+ Years

Notice Period: Immediate to 30 days

Responsibilities

- Define the enterprise Salesforce architecture across three business segments org strategy, data model, integration architecture, and security framework.
- Lead the Life Sciences Cloud transformation target-state design, data migration from legacy CRM systems, and compliance architecture.
- Architect the Salesforce-MuleSoft integration layer for SAP ERP connectivity (customer/account sync, order management, pricing/discount flows).
- Drive the Agentforce / AI strategy identifying use cases for autonomous AI agents in commercial workflows (lead qualification, case routing, forecasting).
- Establish governance frameworks for Salesforce platform architectural decision records, technical debt inventory, and security review processes.
- Lead architecture review boards for all Salesforce change requests and major enhancements.




- Partner with CRM Analytics team to design the Salesforce-to-Power BI / Tableau data flow for commercial KPIs.
- Drive platform performance engineering — large data volume strategy, asynchronous processing patterns, and API governance.
- Own the Salesforce licensing and SKU optimization strategy — ensuring cost-effective use of Sales Cloud, Service Cloud, and platform licenses.

Required Qualifications

- 9–14 years of Salesforce experience with at least 3 years as a Solution/Technical Architect.
- Salesforce Certified Technical Architect (CTA) or Application Architect certification strongly preferred.
- Deep expertise in multi-cloud Salesforce architecture (Sales, Service, Life Sciences, Experience Cloud).
- Proven track record in large-scale CRM transformation programs for enterprises with $10B+ revenue.
- Experience with Salesforce-MuleSoft integration architecture at enterprise scale.
- Strong understanding of Salesforce security, compliance, and data governance for regulated industries.

Thanks

[email protected]

📌 Salesforce Technical Architect (Hyderabad)
🏢 Wilco Source
📍 Hyderabad