Role & responsibilities

We are seeking a Sales Coordinator to sit within the Production Planning department as the critical link between the factory floor and the Sales function. Once EV chargers and other finished goods complete production, this role owns the final-stage coordination required to convert completed units into sellable, dispatch-ready, SAP-recognized finished goods clearing units for dispatch, coordinating final branding/labeling, and ensuring logistics and SAP finished-goods entries are completed accurately and on time. Equally important, this person is the forward-looking voice of production to Sales: maintaining constant, structured communication on what will be ready, when, so Sales can plan confidently. The role works daily with PCBA planners, box-build/system planners, logistics, quality, and Sales acting as the coordination hub (the “spark”) that keeps finished-goods output and sales expectations tightly aligned.

Preferred candidate profile

Finished Goods Release & Dispatch Coordination

- Coordinate final clearance of completed units for dispatch — confirming quality sign-off, documentation, and packaging are complete before goods are released to Sales/logistics.
- Coordinate final branding, labeling, and configuration requirements on EV chargers (and other finished products) prior to dispatch, working with production, quality, and Sales to confirm correct specifications per order/customer.
- Work with Logistics to ensure finished-goods transactions and SAP entries (goods receipt into finished-goods inventory, stock status updates, dispatch/delivery documentation) are completed accurately and in real time, so system inventory reflects true physical availability.
- Track and resolve discrepancies between physical finished-goods stock and SAP records; partner with logistics/warehouse to close gaps quickly.
- Ensure dispatch-readiness milestones (QC clearance, branding, SAP posting, documentation) are tracked to a checklist/dashboard so nothing delays shipment once a unit is physically complete.

2. Sales Interface & Forward Planning Communication

- Maintain constant, structured communication with Sales on current finished-goods availability and the forward production schedule — what will be ready,



in what quantity, and by when.
- Act as the primary point of contact for Sales on order status, dispatch timing, and any changes to the production plan that affect customer commitments.
- Translate sales demand, order priorities, and customer commitments back into the production planning team, ensuring PCBA and box-build planners understand near-term sales priorities.
- Proactively flag to Sales any risks to committed dates (component shortages, line constraints, quality holds) as soon as they are known, with realistic revised timelines.
- Support Sales & Operations Planning (S&OP;) discussions by providing an accurate, current view of finished-goods pipeline and production output.

3. Cross-Functional Coordination Within Production Planning

- Work daily with PCBA planners and system/box-build planners to understand upstream schedule status and anticipate finished-goods completion dates.
- Serve as the coordination point that connects planning, production, quality, logistics, and Sales — surfacing issues early and driving them to resolution across teams.
- Maintain and continuously update a finished-goods tracker/dashboard (by SKU/order) covering production status, QC status, branding status, SAP status, and dispatch status.
- Support root-cause analysis and process improvement when dispatch delays or SAP/inventory discrepancies occur, feeding lessons back into planning processes.
- Assist in reconciling monthly/weekly finished-goods output against sales and dispatch targets, highlighting gaps to the Production Planning Manager.

Required Qualifications & Experience

- Bachelor’s degree in Supply Chain Management, Business, Operations, or a related field (equivalent experience considered).
- 2–5+ years of experience in a sales coordination, order management, production planning, or logistics coordination role,



ideally within a manufacturing setting.
- Hands-on experience with SAP (or similar ERP) for finished-goods transactions, stock status, and order/dispatch documentation.
- Demonstrated ability to coordinate across multiple functions (production, quality, logistics, sales) and drive tasks to closure without direct authority over those teams.
- Strong attention to detail, especially around documentation accuracy, labeling/branding compliance, and system data integrity.
- Excellent written and verbal communication skills, comfortable being the regular point of contact for an internal sales team.
- Strong proficiency in Excel; comfortable maintaining trackers/dashboards across many concurrent orders/SKUs.

Preferred / Desired Skills

- Experience in electronics, EV/EV-charging, or capital-equipment manufacturing environments.
- Familiarity with finished-goods labeling/branding and customer-specific configuration requirements.
- Exposure to logistics/dispatch processes (freight coordination, delivery documentation, export/domestic shipment requirements).
- Experience supporting or participating in S&OP; processes.
- Working knowledge of quality clearance/hold processes in a manufacturing environment.

Key Competencies

- Highly organized coordinator — able to track many orders/SKUs simultaneously without dropping details.
- Strong communicator and relationship-builder — trusted daily point of contact between Sales and Production Planning.
- Proactive and ownership-driven — chases open items to closure rather than waiting to be asked.
- System-savvy and accuracy-focused — treats SAP/finished-goods data integrity as a core responsibility, not an afterthought.
- Calm under pressure — comfortable managing last-mile dispatch urgency and shifting sales priorities.

Success Metrics (Illustrative)

- On-time dispatch clearance from production completion to shipment readiness.
- SAP finished-goods entry accuracy and timeliness (physical vs. system reconciliation).
- Sales satisfaction / feedback on communication timeliness and forecast reliability.
- Branding/labeling error rate at dispatch.
- Reduction in dispatch delays attributable to coordination gaps.

📌 Sales Coordinator - Production Planning, Finished Goods,Sales Liasion (Hyderabad)
🏢 Exicom
📍 Hyderabad