Role & responsibilities

- Provide L2 support for Azure, AWS, and Kubernetes environments.
- Monitor, troubleshoot, and resolve cloud infrastructure incidents and service requests.
- Manage Kubernetes clusters, deployments, namespaces, ingress controllers, and containerized workloads.
- Support cloud networking, security groups, load balancers, IAM roles, and storage services.
- Perform incident management, root cause analysis (RCA), and problem management activities.
- Ensure platform availability, reliability, and performance across cloud environments.
- Collaborate with L3 teams, architects, and application teams for issue resolution.
- Participate in shift handovers and maintain operational documentation.
- Follow ITIL processes for Incident, Change, and Problem Management.

Technical Skills Required

Azure

- Azure Virtual Machines
- Virtual Networks (VNet)
- Azure Storage
- Load Balancers




- Azure Monitor
- Azure Backup
- Azure Security & IAM
- Resource Groups

AWS

- EC2
- VPC
- IAM
- S3
- CloudWatch
- ELB/ALB
- Route53
- Auto Scaling

Kubernetes

- Cluster Administration
- Deployment & Rollback Management
- Pod Troubleshooting
- Ingress Controllers
- Services & Networking
- ConfigMaps & Secrets
- Monitoring & Logging
- Container Management

Additional Skills

- Linux Administration
- Shell Scripting
- Monitoring Tools
- Incident/Problem Management
- ITIL Workplace

Preferred Skills

- Azure Administrator (AZ-104) certification.
- AWS Associate-level certification.
- Kubernetes Certification (CKA/CKAD) preferred.
- Experience in enterprise production support environments.

📌 AZURE AWS Kubernetes (Hyderabad)
🏢 Michael Page
📍 Hyderabad