- Connect with leads received from multiple sources, counsel prospective clients, convert them into clinic visits, and support revenue generation by increasing consultation conversions.
- Schedule and coordinate doctor consultations efficiently while ensuring optimal utilization of available appointment slots.
- Ensure therapist schedules, particularly facial appointment slots, are optimally utilized and fully booked wherever possible.
- Coordinate with the Front Office and therapists to minimize idle time.
- Monitor package clients and ensure they are scheduled according to their treatment plans. Coordinate regular appointments to avoid treatment delays and improve treatment compliance.
- Conduct follow-up calls with all clients who visited the previous day to collect service feedback.
- Maintain accurate Client Records Management.
- Drive sales performance and support revenue goals.
- Generation and submission of daily operational reports.