Greetings from DXC Technologies!!

We are hiring for Manager - ServiceNow Solution Architect

Role: Manager - ServiceNow Solution Architect

Mode of Work: Hybrid

Location: Noida, Indore and Hyderabad

Working Days: 5 days

Experience: 14+ years in Industry

Shift: Based on the project

Qualification: Graduates only

Salary: Upto 45 LPA + variable + other benefits (Depends on Exp/ Last Dawn CTC/Interview outcome)

Responsibilities:

We are looking for an experienced ServiceNow Solution Architect with strong expertise in ServiceNow architecture, development, and customer engagement. The ideal candidate will lead end-to-end solution design, drive platform best practices, and deliver scalable ServiceNow solutions with a focus on Customer Service Management (CSM).

Key Responsibilities

- Design and architect end-to-end ServiceNow solutions.
- Lead solution design across CSM, Flow Designer, integrations, and workflows.
- Engage with customers for requirements gathering and solution workshops.
- Provide technical leadership, code reviews, and architectural governance.
- Oversee platform upgrades, release management,



and environment migrations.
- Ensure scalability, security, and adherence to ServiceNow best practices.
- Mentor development teams and support continuous improvement initiatives.

Required Skills

- 14+ years of overall IT experience.
- Strong ServiceNow Architecture and Development experience.
- Expertise in Customer Service Management (CSM) Mandatory.
- Hands-on experience with Flow Designer, Workflows, Integrations, and Data Models.
- Solid knowledge of platform governance, upgrades, and release management.
- Experience in customer-facing roles and enterprise solution design.
- ServiceNow CSA/CAD certifications (Architect certifications preferred).

Additional Valuable Certifications

- CIS Flow Designer
- CIS Financial Services Operations (FSO)
- CIS Service Portfolio Management (SPM)
- CIS IT Service Management (ITSM)

Interested candidates can sent their resumes to [email protected]

Regards,

HR Reena

[email protected]

DXC Technology

📌 Manager - ServiceNow Solution Architect (Noida)
🏢 DXC Technology
📍 Noida