Application Support Engineer (Hyderabad)

Application Support Engineer (Hyderabad)

07 Aug
|
Accenture
|
Hyderabad

07 Aug

Accenture

Hyderabad

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Amazon Web Services (AWS)

Good to have skills :NA
Minimum 7.5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a agile service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the smooth operation of applications and systems that are vital to business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and services, all while maintaining a focus on delivering exceptional support to users and stakeholders.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.




- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.

Professional & Technical Skills:
Must To Have Skills:
- Proficiency in Amazon Web Services (AWS).
- Good To Have

Skills:
- Experience with cloud architecture and deployment strategies.
- Strong understanding of application support and troubleshooting methodologies.
- Familiarity with scripting languages for automation tasks.
- Experience with monitoring tools to ensure system reliability.

Additional Information:
- The candidate should have minimum 7.5 years of experience in Amazon Web Services (AWS).
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

Qualification
15 years full time education

📌 Application Support Engineer (Hyderabad)
🏢 Accenture
📍 Hyderabad

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