Role & responsibilities

- Manage and support end-to-end Learning & Development (L&D;) operations for Consulting professionals.
- Review and maintain training catalog data, ensuring accuracy, completeness, and timely updates.
- Monitor and manage shared mailboxes, responding to queries and escalating issues as required.
- Coordinate and administer L&D; programs, including scheduling, participant management, and stakeholder communication.
- Support Learning Management System (LMS) activities such as course creation, learner enrollments, completions, and system maintenance.
- Generate, analyze, and maintain reports and dashboards related to learning programs, compliance, and training effectiveness.
- Conduct regular data quality reviews to identify inconsistencies, errors, and process improvement opportunities.
- Collaborate with cross-functional teams and stakeholders to ensure seamless execution of learning initiatives.
- Ensure adherence to established processes, policies,



and service level agreements (SLAs).
- Drive operational excellence through continuous process improvements and documentation updates.
- Communicate effectively with internal stakeholders through email, meetings, and reporting mechanisms.
- Maintain high levels of accuracy, attention to detail, and confidentiality while handling sensitive information.

Required Qualifications

- 4-5 years of experience in Learning & Development Operations, HR Operations, or a related function.
- Experience working with Learning Management Systems (LMS).
- Solid analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- High attention to detail and accuracy.
- Proficiency in Microsoft Excel, reporting, and data analysis.
- Ability to manage multiple priorities in a fast-paced workplace.

📌 L & D Ops Consulting (Hyderabad)
🏢 Allegis Group
📍 Hyderabad