We are looking for a skilled Customer Service International Voice Supervisor to join our team in Hexaware Technologies. The ideal candidate should have excellent communication skills and be able to work in a quick-paced environment.

Roles and Responsibility

- Supervise and coordinate customer service teams to ensure high-quality service delivery.

- Develop and implement process improvements to increase efficiency and productivity.

- Provide training and coaching to team members to enhance their skills and knowledge.

- Monitor and analyze customer feedback to identify areas for improvement.

- Collaborate with other departments to resolve customer complaints and issues.

- Ensure compliance with company policies and procedures.

Job Requirements





- Excellent communication and interpersonal skills.

- Ability to work in a team environment and lead by example.

- Strong problem-solving and analytical skills.

- Adaptability to changing situations and priorities.

- Proficiency in English is required.

- Experience in a similar role, preferably in a customer service or international voice setting.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service International Voice Supervisor-BPS (Hyderabad)
🏢 Hexaware Technologies
📍 Hyderabad