Process Discovery / Process Excellence Specialist 5 - 12 Years
Location Pune/Hyderabad/Gurgaon

Summary

An excellent opportunity for an experienced Process Discovery Architect to support enterprise-wide process excellence and automation initiatives. The role involves identifying, analyzing, and documenting business processes, assessing automation opportunities, and enabling data-driven process improvements across multiple business functions.

Your Future Employer

A leading global analytics and information services organization that partners with enterprises worldwide to drive transformation, operational excellence, and technology-driven innovation.

Responsibilities

- Conduct end-to-end process discovery through stakeholder interviews, shadowing sessions, and data analysis
• Document current-state processes using standardized methodologies such as BPMN, SIPOC, and value stream mapping
• Analyze operational data to identify process inefficiencies, bottlenecks, and improvement opportunities
• Evaluate processes for automation suitability in collaboration with Automation CoEs and technical teams
• Support implementation and governance of process discovery and process mining tools
• Prepare detailed insights, reports, and recommendations to support process optimization and decision-making
• Collaborate with Process Owners, Transformation Leads, and Architects to validate process baselines and KPIs

Requirements

- CBAP (Certified Business Analysis Professional) certification Mandatory
• 4+ years of experience in process discovery, business process analysis, or continuous improvement roles
• Strong knowledge of process mapping standards (BPMN 2.0) and workflow documentation




• Hands-on experience with process discovery / process mining tools such as Celonis, ARIS, Signavio, or similar platforms
• Proficiency with tools like Excel, Visio, Miro, Lucidchart, or other process mapping applications
• Experience collaborating with cross-functional business and technology stakeholders
• Ability to identify automation opportunities and process optimization initiatives

Working Hours

Willingness to work Eastern Standard Time (EST) hours to support global stakeholders.

What’s in it for You

- Opportunity to work with enterprise-scale transformation initiatives
• Exposure to global process excellence and automation programs
• Collaborative and innovative work setting
• Strong learning and career growth opportunities

Reach Us

If you believe this role aligns with your career aspirations, please share your updated CV at
[email protected] for a confidential discussion.

Disclaimer

Crescendo Global specializes in Senior to C-level niche recruitment. We are committed to empowering job seekers and employers with a transparent and engaging hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Keywords:
Process Discovery, Process Excellence, BPMN, Process Mining, Celonis, ARIS, Signavio, Business Process Analysis, Automation Opportunities, Continuous Improvement, Process Documentation, Crescendo Global

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