- Manage SAP Customer Service (CS) module, ensuring productive processing of service orders, incidents, and requests.
- Coordinate with cross-functional teams to resolve complex issues related to software products and services.
- Develop and maintain documentation for CS processes, procedures, and workflows.
- Analyze data to identify trends and areas for improvement in the CS function.
Job Requirements :
- 8-12 years of experience in IT Services & Consulting industry.
- Strong knowledge of SAP Customer Service (CS) module.
- Proven track record in managing multiple projects simultaneously with minimal supervision.
📌 SAP Customer Service (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.