Required

- 3 to 5 years of experience in a Renewal Manager, Account Manager, or equivalent commercial role within a B2B SaaS organization.

- Demonstrated success meeting or exceeding renewal quota, retention targets, and SaaS revenue goals in enterprise or mid-market environments, with strong understanding of ARR, NRR, GRR, churn, expansion, co-terming, and multi-year deal structures.

- Proven ability to own commercial negotiations with procurement, finance, and legal stakeholders, clearly articulating value and terms to customers and internal teams.

- Hands-on experience managing renewal pipelines, chance records, and customer health indicators in Salesforce, CPQ, Gainsight, or comparable Customer Success platforms.

- Highly organized and comfortable managing a high-volume book of business across multiple renewal stages while building trusted cross-functional relationships with CSMs, AEs, Deal Desk, Legal, and Finance.

Preferred

- Prior experience at a high-growth SaaS company with a dedicated, scaled renewals function (e.g., Salesforce, Workday, ServiceNow, Adobe, or similar).

- Experience working with customers in North America, EMEA, or APJ time zones from an India-based location.

- Familiarity with Seismic's enablement platform or the broader sales enablement, content management, or GTM technology market.

- Bachelors degree in Business, Commerce, Engineering, or a related discipline.

Renewal Management

- Own the full renewal lifecycle for an assigned portfolio,



initiating outreach 120-180 days prior to expiration and driving on-time close.

- Identify ARR risk early through account health, engagement, and payment signals, escalating in partnership with the CSM when intervention is needed.

- Execute consistent renewal communication cadences (notification, reminder, urgency, and post-renewal touchpoints) using approved templates and talk tracks.

- Engage proactively with customers showing low responsiveness or risk signals, applying defined escalation paths to keep renewals on time.

Negotiation Deal Terms

- Champion the Seismic value proposition with customers to up-level the conversation and focus on long-term capabilities that Seismic delivers to the customer's business.

- Negotiate favorable renewal terms, including pricing, uplift, license adjustments, multi-year and co-term scenarios, with judgment that protects ARR while maintaining the customer relationship.

- Partner with Renewal Operations, Deal Desk, and Legal on non-standard requests, redlines, and approvals.

Forecasting Pipeline Management

- Maintain accurate weekly renewal forecasts (Best Case / Commit / Worst Case) informed by account health, customer engagement, and stage progression, reporting ARR risk and expected outcomes to leadership.

- Track and report key metrics.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Renewal Manager (Hyderabad)
🏢 Seismic Technologies
📍 Hyderabad