- Deliver accurate and timely resolution of complex HR and HCM technology issues.
- Lead HR implementation activities including configuration, validation, testing, and go-live readiness.
- Ensure HR data integrity across Lyric HCM and downstream systems.
- Mentor consultants and improve team capabilities through coaching and knowledge sharing.
- Identify process improvement opportunities and drive operational efficiency.
- Build and maintain client confidence during critical payroll cycles.
Qualifications
- 5+ years in implementation, consulting, or HCM/payroll technology.
- 5+ years of hands-on US HR setup and troubleshooting experience.
- Experience with payroll systems and calculation engines (Autopay/PI preferred).
- Solid compliance knowledge.
- Education in technical stream: BE / B.Tech / M. Tech / BCS / MCS / etc.