Job Description:

Position Title: Key Account Manager Recruitment

Experience : 8+ Years

Notice period :0-20 Days

Work mode : WFO

Position Overview:

The Key Account Manager (KAM) is responsible for maintaining and nurturing relationships with our most valued clients, driving business growth, and ensuring exceptional recruitment service delivery. The ideal candidate will possess a strong background in account management within the recruitment industry, demonstrating a proactive approach to client engagement and a strategic mindset to foster long-term partnerships.

Key Responsibilities:

- Client Relationship Management:
Serve as the primary point of contact for key clients, understanding their recruitment needs and objectives. Build and maintain strong, long-term relationships with key decision-makers to ensure client satisfaction and retention.
- Account Growth and Strategy:
Develop tailored recruitment strategies for assigned clients to meet their evolving talent needs. Identify opportunities for account expansion and new business, and drive the growth of key accounts through upselling and cross-selling services.
- Recruitment Service Delivery:
Oversee the entire recruitment process for your clients, ensuring timely and successful delivery of top-quality candidates. Work closely with the recruitment team to ensure that client requirements are met and exceeded.
- Stakeholder Engagement:
Engage with senior leaders and hiring managers within client organizations to ensure alignment of recruitment strategies with business goals. Provide expert guidance and consultation on workforce planning, talent acquisition, and recruitment best practices.
- Project Management:
Lead recruitment projects, ensuring that all milestones and deadlines are met. Collaborate with internal teams to ensure that the recruitment process runs smoothly, including sourcing,



screening, interviewing, and onboarding candidates.
- Reporting and Analytics:
Regularly update clients on recruitment progress, key metrics, and market trends. Provide actionable insights to clients on talent acquisition strategies, industry benchmarks, and workforce trends.
- Client Retention and Satisfaction:
Ensure that clients are consistently satisfied with recruitment services by addressing any issues or concerns in a timely manner. Actively seek feedback from clients to improve service delivery and maintain high levels of client loyalty.
- Business Development:
Identify and pursue current business opportunities within existing accounts. Drive the development of new client relationships and expand the firm's reach within current client organizations.

Qualifications and Skills:

- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Excellent listening, negotiation, and presentation skills
- Excellent verbal and written communications skills
- Deep digital understanding
- Self-motivated and able to thrive in a results-driven environment.
- Natural relationship builder with integrity, reliability, and maturity
- Ability to prioritize among competing tasks.
- Critical thinking and problem-solving skills.
- Understanding of website development, marketing, measurement and analytics, content management, digital marketing, and internet technology
- Excellent time and project management skills. You're always looking to improve inefficient processes.
- Keen attention to detail and adherence to deadlines

📌 Account Manager (Hyderabad)
🏢 Web Synergies
📍 Hyderabad