Key responsibilities

- Run inception workshops with business teams.
- Document current-state process maps.
- Identify high-value agentic AI use cases.
- Define success metrics, ROI assumptions, and adoption goals.
- Help business teams redesign workflows around human-in-the-loop AI.
- Support pilot users, collect feedback, and drive adoption.
- Build prompt literacy and agent literacy across business teams.
- Identify role-level AI skills gaps as part of the paired engineering phase.
- Co-design AI agents with business and engineering teams to automate or augment workflows.
- Translate business processes into agent workflows, including task decomposition, decision logic, and tool usage.
- Define agent roles, boundaries, escalation paths, and human-in-the-loop controls.
- Collaborate with engineering teams on agent requirements, data needs, APIs, and integrations.
- Develop and iterate prompts, instructions, and evaluation criteria for AI agents.
- Establish guardrails for responsible AI use, compliance, and risk mitigation in agent design.
- Test, validate,



and monitor AI agent performance against defined KPIs and business outcomes.
- Drive continuous improvement of deployed agents based on feedback, telemetry, and usage patterns.

Skills required

- Business process mapping and facilitation.
- Design thinking and value-stream analysis.
- KPI and ROI definition.
- Robust communication and training skills.
- Change management and adoption planning.
- Ability to work with non-technical business stakeholders.
- Experience designing or contributing to AI agent workflows or automation solutions.
- Prompt engineering and prompt orchestration for task execution.
- Knowledge of API integration concepts, data flows, and system interactions.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 AI Enablement Coach (Hyderabad)
🏢 NCR Voyix
📍 Hyderabad