- Systems Administration: Provide end-to-end support for core platforms, including Genesys, Saleschat, Vindhya, and Arrowhead .
- Lifecycle Management: Oversee the full onboarding and offboarding process for platform users.
- Technical Vendor Support: Act as the primary point of contact for resolving vendor-related technical issues and troubleshooting platform discrepancies.
- Feature Implementation: Lead the end-to-end integration and rollout of current vendor platform features to enhance operational capabilities.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.