Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :IBM TRIRIGA
Good to have skills :NA
Minimum
7.5 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a agile service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software applications, all while maintaining a focus on delivering exceptional service to stakeholders.
Roles Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical
Skills:
-
-
Must To Have
Skills:
-
Proficiency in IBM TRIRIGA.
- Good To Have
Skills:
- Experience with system integration and data migration.
- Strong analytical skills to assess and resolve software issues.
- Familiarity with troubleshooting methodologies and best practices.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 7.5 years of experience in IBM TRIRIGA.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.