- Job Family: Human Capital Operations (India)
- Travel Required: None
- Clearance Required: None
What You Will Do
- Facilitate new hire orientation sessions for employees.
- Complete pre-onboarding documentation for new joiners, communicating liaising with other stakeholders.
- Oversee the hiring process for new employees using HR systems as needed.
- Be Tier 1 level support for questions from employees, managers, executives and HR colleagues regarding HR procedures and processes.
- Manage internal Email Inboxes by addressing concerns or routing for escalation and completion.
- Proactively maintain and administer accurate and timely HR data in our global Human Capital Management system (HCM).
- Input, update and reconcile data as required to ensure information is current and accurate in our HCM.
- Provide support for a range of HR administrative processes supporting the employee lifecycle, including such areas as recent hires, transfers, salary changes, special payments, job data changes, terminations, unemployment compensation, verification of employment, and contingent worker management.
- Contribute to the on-going development of the HR knowledge base to help employees quickly and easily find answers their questions via self-service.
- Troubleshoot HR related issues (or re-route if question should be answered by subject matter experts).
- Test new HCM enhancements prior to general release.
- Proactively identify areas of improvement in HR processes and documentation.
- Participate in ad hoc HR projects as directed by team leader.
What You Will Need
- Should be a Post Graduate in Master of Business Administration
- 0-2 years of prior relevant experience
- Solid verbal, written, interpersonal and telephone communication skills are required
- Possess a strong customer service orientation while maintaining a high level of integrity and confidentially with each interaction
- Familiarity and understanding of HR policies and procedures
- Strong Microsoft PowerPoint, Excel, Word and Outlook skills
What Would Be Nice To Have
- Experience with Workday (HCM) and case management systems (such as ServiceNow) desired
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.