Bachelor s/ Master degree in Computer Science, Information Technology, or related field
5+ years of hands-on experience with ServiceNow development
Strong expertise in CSM, ITSM module (Incident, Problem, Change, Request Management)
Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting
Experience with ServiceNow Flow Designer, IntegrationHub, and REST APIs
Solid understanding of ServiceNow data model, ACLs, and security concepts
Experience working in Agile/Scrum environments

- Design and develop solutions on the ServiceNow platform across modules such as ITSM, CSM, and HRSD
- Customize ServiceNow applications using JavaScript, Glide APIs, Business Rules, Script Includes, UI Policies, and Flow Designer
- Implement integrations with third-party systems using REST/SOAP APIs
- Lead the design and development of complex workflows, forms, and catalogs
- Collaborate with business stakeholders to gather requirements and translate them into technical solutions
- Ensure adherence to ServiceNow best practices, coding standards, and platform governance




- Perform code reviews, unit testing, and deployment activities
- Troubleshoot and resolve issues in production and non-production environments
- Mentor junior developers and provide technical guidance
- Support platform upgrades and new feature implementations

We are seeking a highly skilled Senior ServiceNow Software Engineer to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will have deep expertise in ServiceNow development, solid problem-solving skills, and experience delivering scalable CSM, ITSM and enterprise workflows. Experience with Now Assist (Generative AI capabilities in ServiceNow) is a strong plus.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Software Engineer, Senior (Hyderabad)
🏢 Infor
📍 Hyderabad