- Handle customer queries and concerns via live chat in a timely and professional manner
- Provide accurate information about products, services, and company policies
- Resolve customer issues efficiently while ensuring high customer satisfaction
- Maintain a positive, empathetic, and qualified attitude toward customers at all times
- Identify customer needs and guide them to appropriate solutions
Preferred candidate profile
📌 Chat Process Executive (Hyderabad)
🏢 Soc Software
📍 Hyderabad
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