- Single point of contact for the customer during the execution phase of their home interiors.
• Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
• Receive materials from Warehouse and to validate the same as per Order / BOQ.
• Day today coordination and foster teamwork between all the project stakeholders.
- Share the daily progress report for the installation works with the customer.
• Engage, interact and build skilled relationships with the Design professionals, Production, Warehousing, and Installation teams.
• Directing the Installation team simultaneously to safely execute the work according to the design plan.
• Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
- Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.
• Graduate / Equivalent Qualification | 15 years of Academic education. • Strong verbal and written communication skills
• Must have site job experience and willing for the same
• Basic knowledge of Google Suite or MS Office.
• Basic understanding of Project Management principles like scheduling and sequencing of installation activities.
• Detail-oriented and no-compromise attitude towards quality.
• Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams.
• High ownership and Customer-centric approach
- Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.