- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues related to RPA systems.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and maintain documentation of technical procedures and solutions.
- Analyze customer feedback and provide recommendations for system enhancements.
- Stay current with industry trends and emerging technologies in RPA.
Job Requirements
- Strong understanding of software services and RPA systems.
- Excellent problem-solving and analytical skills.
- Ability to work effectively in a fast-paced workplace and prioritize tasks.
- Strong communication and interpersonal skills.
- Experience with troubleshooting and resolving complex technical issues.
- Familiarity with industry-standard tools and technologies.
📌 Senior Digital Engineer (Hyderabad)
🏢 Sonata Software
📍 Hyderabad
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