InsuranceDekho is looking for an experienced and result-oriented Team Leader Motor Virtual Relationship Management (VRM) to lead a team of Virtual Relationship Managers (VRMs) responsible for managing and engaging insurance agents (POSPs/Channel Partners). The role focuses on driving partner activation, retention, business growth, and team productivity through effective coaching, performance management, and relationship building.
KEY RESPONSIBILITIES - TEAM LEADERSHIP
Lead and manage a team of 1015 Virtual Relationship Managers (VRMs). - Set daily, weekly, and monthly business targets for the team. - Conduct daily huddles, performance reviews, and one-on-one coaching sessions. - Monitor team productivity and ensure achievement of business goals.
Drive activation and engagement of assigned insurance agents (POSPs/Channel Partners). - Ensure regular follow ups with inactive and low-performing partners to improve business generation. - Guide VRMs in building solid and long-term relationships with insurance agents. - Support the team in resolving partner queries related to products, pricing,
policy issuance, and operations. - Improve partner retention through proactive engagement and timely issue resolution.
KEY RESPONSIBILITIES - BUSINESS GROWTH
Drive premium growth, policy issuance, and active partner base. - Increase partner productivity through structured calling campaigns and business planning. - Identify opportunities to maximize business from existing partners. - Monitor lead allocation and ensure effective utilization of business opportunities.
KEY RESPONSIBILITIES - PERFORMANCE MANAGEMENT
Conduct regular call audits and provide actionable feedback to improve team performance. - Review team performance and implement action plans to enhance productivity and business outcomes. - Prepare and maintain business MIS and performance reports.
DESIRED CANDIDATE PROFILE - EXPERIENCE-
2-5 years of experience in Sales, Channel Sales, Relationship Management, or Tele Sales. - Prior experience in leading a team will be preferred. - Experience in Motor Insurance, Insurance Broking, BFSI, or InsurTech will be an added advantage. - Experience in managing insurance agents, POSPs, or channel partners is preferred.
📌 Team Lead (Hyderabad)
🏢 Girnar Insurance Brokers
📍 Hyderabad
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