- Manage B2B collections from various clients across India, ensuring timely payment of outstanding amounts.
- Utilize OTC (Order to Cash) processes to streamline the collection process and reduce delays.
- Identify and resolve customer queries related to billing, invoicing, and payments in a skilled manner.
- Maintain accurate records of all interactions with customers, including phone calls, emails, and correspondence.
Job Requirements :
- 1-6 years of experience in B2B collections.
- Strong knowledge of AR Collection principles and practices.
- Proficiency in using OTC software or systems is essential.