Sr. Service Engineer (Hyderabad)

Sr. Service Engineer (Hyderabad)

07 Aug
|
PROVIDENCE GLOBAL CENTER
|
Hyderabad

07 Aug

PROVIDENCE GLOBAL CENTER

Hyderabad

Job Posting ServiceNow Developer (HRSD / CSM)

Job Title: ServiceNow Developer

Experience: 6 10 Years

Location: Hyderabad

Work Mode: Work from Office

Employment Type: Full Time

Job Description

We are looking for an experienced ServiceNow Developer with robust expertise in HRSD (Human Resource Service Delivery) and CSM (Customer Service Management) modules. The ideal candidate should have hands-on experience in designing, developing, and implementing ServiceNow solutions aligned with business requirements.

Key Responsibilities

- Design, develop, configure, and customize ServiceNow applications and modules.
- Implement and support HRSD, CSM, and Employee Workflows solutions.
- Develop workflows, business rules, UI policies, client scripts, integrations, and custom applications.
- Collaborate with business stakeholders to understand requirements and deliver scalable solutions.
- Integrate ServiceNow with external systems using REST/SOAP APIs.
- Perform unit testing, troubleshooting, and production support.
- Ensure adherence to ServiceNow best practices and coding standards.

Required Skills

- 6 10 years of overall IT experience with strong ServiceNow development expertise.




- Hands-on experience in:
- HRSD
- CSM
- Employee Workflows

- Strong knowledge of:

- ServiceNow scripting (JavaScript)
- Flow Designer
- Integration Hub
- REST/SOAP integrations
- Catalog items and workflows

- Experience with Service Portal/UI Builder is preferred.
- Strong communication and stakeholder management skills.

Preferred / Optional Skills

- Exposure to:
- HCLS (Healthcare & Life Sciences)
- ITAM (IT Asset Management)

- Optional :

- Certified Implementation Specialist ITAM
- Experience or certification in HCLS Suite

- Certifications:

- ServiceNow Certified Implementation Specialist HRSD
- ServiceNow Certified Implementation Specialist CSM

Qualifications

Bachelor's degree in Engineering, Computer Science, or related field.

ServiceNow certifications are an added advantage.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr. Service Engineer (Hyderabad)
🏢 PROVIDENCE GLOBAL CENTER
📍 Hyderabad

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