Role: Program Specialist US Healthcare (Non-Voice Process) Experience: 2+ years

Location: Bengaluru, Karnataka

Employment Type: 6-Month Contract

Job Description: We are looking for a detail-oriented and motivated Program Specialist with solid experience in the US healthcare industry, especially in handling sensitive patient data and reimbursement processes. This is a non-voice backend role, ideal for someone who can manage documentation, eligibility verification, and patient assistance coordination efficiently.

Key Responsibilities:

- Process patient applications and determine eligibility
- Coordinate prescription orders with pharmacies
- Verify insurance and perform periodic reverification
- Manage case documentation in tracking systems




- Respond to provider/patient queries via fax or email
- Ensure HIPAA compliance and process accuracy
- Strictly follow program-specific SOPs

Candidate Requirements:

- 2+ years of experience in US healthcare (reimbursement/patient support)
- Familiarity with HIPAA guidelines
- Strong written communication skills in English
- Proficiency in handling multiple software systems
- Graduation/Post-Graduation from a recognized university
- Typing speed of 35 WPM with 85% accuracy

Shift Timings: 8:30 AM to 5 PM

5 days WFO

📌 US Healthcare Non Voice Process (Bengaluru)
🏢 Allegis Group
📍 Bengaluru