Role & responsibilities

Welcome and assist guests with check-in and check-out procedures.
- Handle room reservations, guest inquiries, and telephone calls.
- Ensure a smooth and efficient front office operation.
- Maintain guest records and reservation details accurately.
- Coordinate with Housekeeping, Food & Beverage, and other departments to ensure seamless guest experiences.
- Resolve guest concerns professionally and promptly.
- Manage billing, payments, and cash handling as per company procedures.
- Maintain a clean, organized, and professional reception area.
- Upsell rooms, packages, and resort services whenever possible.
- Prepare daily reports and maintain front office documentation.

Preferred candidate profile

- Experience:



Minimum 2 years of experience in Front Office Operations in a hotel or resort.
- Graduate or Diploma in Hotel Management preferred.
- Excellent communication and interpersonal skills.
- Pleasant personality with a qualified appearance and positive attitude.
- Good knowledge of MS Office and hotel PMS software is preferred.
- Ability to work in rotational shifts, including weekends and holidays.

Perks and benefits

- Salary: 15,000 30,000 per month
- Free accommodation provided by the company
- Free meals during employment
- Career growth opportunities
- Supportive and professional work environment

📌 Front Office Executive (Muzaffarnagar)
🏢 Namaste Dwaar
📍 Muzaffarnagar