Customer Service

- Greet guests warmly and ensure they feel welcomed.
- Assist guests in seating arrangements and explain menu offerings.
- Respond promptly to guest inquiries, requests, and complaints, ensuring customer satisfaction.
- Provide recommendations based on guests' preferences.

Order Taking and Serving

- Take food and beverage orders accurately.
- Ensure orders are relayed to the kitchen and bar correctly.
- Serve food and drinks efficiently and in a courteous manner.
- Manage special requests (e.g., dietary restrictions, customized dishes).

Maintaining Cleanliness and Hygiene

- Set up, clean, and reset tables and service stations.
- Ensure cleanliness and hygiene standards are met in the service area.
- Adhere to food safety regulations.

Inventory and Stock Management

- Monitor and replenish food and beverage stock as needed.
- Inform management of shortages or maintenance needs.

Coordination with Team

- Communicate with kitchen staff and other service team members to ensure smooth operations.




- Participate in pre-shift briefings and meetings.
- Assist in training new team members as needed.
- Upselling and Promotions

- Promote daily specials, offers, and recent menu items.
- Upsell food and beverage items to maximize revenue.

Billing and Cash Handling

- Prepare accurate bills for guests and process payments (cash, card, or other methods).
- Handle billing discrepancies or issues with professionalism.

Compliance and Policies

- Adhere to company policies and standard operating procedures (SOPs).
- Follow health and safety guidelines, including fire safety protocols.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Guest Service Associate (Bengaluru)
🏢 Brigade Group
📍 Bengaluru