Job Description :
As the TE Regional Business Partner Lead for the Americas, you will be responsible for leading and managing the TE Business Partner team across the region. This role provides extensive exposure to all service lines, offering a strong understanding of the end-to-end Travel Expense function.
Reporting to the Global TE Business Partner Lead, you will serve as the single point of contact for all countries and business units within the Americas region on all TE-related matters, ensuring consistent service delivery, strong stakeholder engagement, and alignment with global TE strategies.
Your Role and Responsibilities
- Led regional TE Business Partner teams, ensuring high-quality, timely, and cost-efficient service delivery aligned with global standards
- Acted as the primary regional liaison, enabling compliant, efficient TE processes across countries and business areas
- Managed operations to meet SLAs, KPIs, and customer expectations, ensuring consistent performance across the region
- Built and developed high-performing teams through workforce planning, coaching, and talent retention initiatives
- Ensured full compliance with internal policies and regulatory requirements, partnering with integrity teams on risk and compliance cases
- Drove process standardization, optimization, and continuous improvement, leveraging data and feedback to enhance efficiency
- Led regional projects, system implementations, and complex issue resolution, including vendor coordination and MA support
Qualifications for the role
- 15 - 20 years of experience in Travel Expense, with end-to-end process knowledge (Concur preferred)
- Minimum 3 years of people management, with a proven track record in leading and developing teams
- Robust stakeholder management skills, effectively engaging across multiple levels and functions
- Experience in process improvement and project management, driving operational enhancements
- Solution-oriented, self-driven mindset with a hands-on, can-do approach to problem-solving
- Excellent communication skills (written and verbal) with ability to work in multicultural environments
- Bachelors degree in Business/Travel Management; fluent in English, additional languages are a plus
📌 T&E Regional Business Partner Lead - America (Bengaluru)
🏢 ABB
📍 Bengaluru