Role & responsibilities

- Patient Coordination: Assist international patients with appointment scheduling, medical documentation, visa assistance, and travel arrangements.

- Liaison Services: Act as a bridge between patients and various hospital departments, including medical, billing, and administrative teams.

- Cultural Support: Provide cultural orientation and language assistance to ensure patients feel comfortable and informed.

- Billing & Insurance: Guide patients through the billing process, including insurance verification and third-party payments.

- Feedback Management: Collect and address patient feedback to improve services and resolve any concerns promptly.

- Documentation: Maintain accurate records of patient interactions and services provided.

Preferred candidate profile

- Language Proficiency: Fluency in English; proficiency in additional languages is a plus.

- Technical Skills: Proficiency in MS Office Suite; familiarity with hospital information systems is advantageous.

- Soft Skills: Excellent communication, interpersonal, and problem-solving skills.

Interested Candidate can share their resume on Whatsapp - (phone hidden) (Mr. Gaurav)

📌 Operations - International Patient Services (Faridabad)
🏢 Sarvodaya Hospital
📍 Faridabad