07 Aug
|
Accenture
|
Bengaluru
07 Aug
Accenture
Bengaluru
Job Description
Skill required: Digital Inside Sales - Inside Sales
Designation: Sales Development Rep Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
What would you do? The Business Development Representative is responsible for generating demand and qualified sales meetings by managing and converting a mix of inbound and targeted outbound leads across defined target account lists. The role supports both brands independently by applying brand-specific ideal customer profiles, messaging, and engagement frameworks, with a primary focus on lead qualification, prioritization, and securing sales-ready meetings for assigned sales teams.
What are we looking for? "- 3 to 5 years of sales and/or marketing experience is required.
- Understanding of lead lifecycle (Lead Generation, Qualification, Outreach & Conversion)
- Proficiency in CRM systems (Ability to accurately log activities, update records, and maintain data hygiene with SLA adherence)
- Ability to interpret lead scoring and apply prioritization frameworks
- Understanding of CRM lead routing logic and governance standards
- Ability to manage multiple stakeholders
- Resilience and persistence in the face of frequent rejection
-Positive attitude and emotional stamina to sustain high outbound activity
-Transparent and confident verbal communication over the phone
-Active listening and curiosity to engage prospects and uncover interest
-Coachability and openness to feedback for rapid skill development
-Time management and self-discipline in a high-volume environment"
Good to have skills
"- Ability to establish strong client relationship
- MS Office (Word/ Excel/ PPT) proficiency"
Education
Any Graduation
ERP/ any certification required/preferred
- MS Office expertise
Operational Outcome KPIs
Conversion rate (conversation qualified meeting)
Activity/Execution KPIs
Outbound touches per day (e.g., calls + emails + LinkedIn)
Live conversations per day
Roles and Responsibilities:
- Key Accountabilities
- Demand & Lead Generation Ownership: Generates demand into defined target account lists by managing and converting a mix of inbound and targeted outbound leads, including warmer inbound sources (e.g., RFI/RFP submissions) and intelligence-informed outbound outreach.
- Targets single or multiple contact lists, including inbound inquiries, existing customers, whitespace or other sources, and Decision Makers from multiple business units
- Produces qualified lead/opportunity record in target CRM, Schedules follow-up with warm handoff
- Lead Qualification & Scoring: Qualifies prospects based on fit, interest, and readiness, ensuring only sales-ready opportunities are advanced to the appropriate sales teams.
- Lead Routing & Governance Adherence: Execute specific routing rules in CRM, handles routing exceptions per governance standards, logs routing decisions, and ensures correct seller assignment based on revenue thresholds and solution type
- Meeting Setting & Sales Enablement: Secures qualified meetings for assigned sales teams, providing clear context, qualification details, and objectives to support productive sales engagements.
- Activity & Execution Discipline: Maintains high activity levels and disciplined execution across inbound follow-up and targeted outbound engagement, including calls, emails, and CRM updates, to consistently generate pipeline-ready opportunities.
- Brand-Aligned Messaging & Compliance: Executes approved scripts, talk tracks, and outreach strategies independently for each brand while adhering to data, compliance, and quality standards.
QualificationAny Graduation
📌 Sales Development Rep Analyst (Bengaluru)
🏢 Accenture
📍 Bengaluru