Roles and Responsibilities
- Manage a team of inside sales professionals to achieve revenue targets through effective lead generation, conversion, and customer relationship management.
- Develop and execute strategic plans to increase sales performance, improve customer satisfaction, and enhance market share.
- Collaborate with cross-functional teams to identify new business opportunities, resolve issues, and implement process improvements.
- Analyze sales data to optimize workflows, streamline processes, and drive growth initiatives.
- Provide coaching, training, and mentorship to team members to develop their skills and knowledge.
Desired Candidate Profile
- 10-12 years of experience in BPO/Call Centre industry with expertise in Inside Sales or similar role.
- Proven track record of achieving significant revenue growth through innovative strategies and tactics.
- Robust understanding of CRM software applications (e.g., Salesforce) for managing customer relationships.
- Excellent communication skills with ability to build strong rapport with customers at all levels.
Interested can share their profile on
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📌 Call Centre Inside sales Manager (Faridabad)
🏢 Sarvodaya Hospital
📍 Faridabad