Improve service quality across customer conversations, lead handling, listing accuracy, and internal process standards.
What you will do
- Audit calls, workflows, and operational quality checkpoints.
- Document recurring issues and improvement recommendations.
- Partner with managers on quality coaching loops.
- Track quality trends across teams and processes.
What we expect
Attention to detail, process discipline, and comfort evaluating communication and workflow quality objectively.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Quality Analyst (Bengaluru)
🏢 Search Homes India
📍 Bengaluru
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