Role & responsibilities
- Demonstrates transparent and polite written communication
- Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
- Maintains a positive and professional demeanor and portrays the company in a positive light
- Demonstrates knowledge and use of departmental resources, policies and procedures
- Annotate contact topic and actions in Amazon tools
- Maintains email handle time, while remaining friendly and informative (after call email to customers)
- Maintains productivity and quality standards
- Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
- Demonstrates appropriate sense of urgency for customer responses
- All other duties as assigned
Job Location
Bangalore, Electronic City
Please Share your CV on the below given details;
Diksha Vij- (phone hidden) or
[email protected]
Kartik Thakur-
[email protected]
📌 International Voice Process Executive (Bengaluru)
🏢 Tech Mahindra
📍 Bengaluru