- Manage and maintain accurate medical records using CRM software.
- Analyze data to identify trends and areas for improvement in healthcare services.
- Collaborate with cross-functional teams to develop and implement process improvements.
- Develop and maintain reports to track key performance indicators.
- Ensure compliance with regulatory requirements and industry standards.
- Provide training and support to junior coders and other staff members.
Job Requirements
- Strong knowledge of medical terminology and coding principles.
- Experience with CRM software and IT-enabled services.
- Excellent analytical and problem-solving skills.
- Ability to work effectively in a quick-paced environment.
- Strong communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.