We are seeking two experienced D365 CE Technical Developers / Consultants to design, build, and deliver customisations, integrations, and extensions on Microsoft Dynamics 365 Customer Engagement

Hyderabad/Bangalore, India

Remote

Role Overview We are seeking two experienced D365 CE Technical Developers / Consultants to design, build, and deliver customisations, integrations, and extensions on Microsoft Dynamics 365 Customer Engagement, primarily across the Sales and Customer Service modules. The role requires strong hands-on technical skills combined with solid functional understanding of D365 CE, working closely with business analysts and solution architects to deliver high-quality solutions.

Key Responsibilities

- Design, develop, and unit-test customisations within D365 CE, including plugins, workflows, custom APIs, and JavaScript/TypeScript client-side logic.

- Build and maintain integrations between D365 CE and other systems (ERP, middleware, third-party applications) using Dataverse APIs, Azure services, or Power Automate.

- Configure and extend D365 CE Sales and Customer Service modules entities, forms, views, business rules, security roles, and business process flows.

- Develop and maintain Power Platform components (Power Apps model-driven/canvas apps, Power Automate flows, Power BI reports) supporting the CE solution.

- Participate in solution design discussions and provide technical input on feasibility, effort estimation, and best practices.

- Perform data migration development data mapping, transformation, and load scripts (e.g., using tools like KingswaySoft, Data Migration Utility, or custom scripts).

- Support system testing, UAT defect resolution, deployment activities, and post-go-live hypercare.

- Follow ALM/DevOps best practices source control, solution packaging, and managed solution deployment across environments (Dev/Test/UAT/Prod).

- Document technical designs, configurations,



and customisations for handover and support purposes.

- Collaborate with onshore business analysts, architects, and project managers in an offshore delivery model.

Required Skills Experience

- 8+ years of overall IT experience, with at least 5 years of hands-on D365 CE / CRM development experience.

- Strong development experience with plugins, custom workflows, custom APIs, and client-side scripting (JavaScript/TypeScript) in D365 CE.

- Solid understanding of Dataverse data model, security model, and solution architecture.

- Practical experience with Power Platform Power Automate, Power Apps (model-driven and canvas), and Power BI.

- Experience integrating D365 CE with external systems via Web API, Azure Functions, Logic Apps, or similar.

- Functional understanding of Sales and Customer Service modules to translate requirements into technical solutions accurately.

- Familiarity with ALM practices solution layering, managed/unmanaged solutions, source control (Azure DevOps/GitHub), CI/CD pipelines for Power Platform.

- Experience with data migration tools and techniques for D365 CE.

- Strong debugging, troubleshooting, and performance optimisation skills.

- Positive communication skills and ability to work effectively in an offshore delivery model with onshore stakeholders.

Nice to Have

- Microsoft certifications such as MB-500 (D365 Finance and Operations Developer equivalent skillset), PL-400 (Power Platform Developer), or MB-230/MB-210.

- Experience with Azure DevOps pipelines for Power Platform ALM.

- Exposure to AI-enabled extensions (Copilot for Sales/Service, custom LLM integrations) within D365 CE.

- Prior experience delivering in a POD-based or distributed delivery model for global clients.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Technical Developer / Consultant (Bengaluru)
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