Job Title: Associate Pre-Legal Escalations & Partner Dispute Resolution
Location: Gurugram
Department: Legal Operations / Partner Escalations
Company: PRISM (Parent Company of OYO)
About the Role
We are looking for a detail-oriented and commercially driven professional to join our Legal Operations team. The role involves managing partner and operator escalations related to contractual disputes, payment reconciliations, compliance matters, operational conflicts, and pre-litigation coordination.The ideal candidate should possess excellent communication skills, strong commercial acumen, and the ability to resolve high-pressure situations through cross-functional collaboration.
Key Responsibilities
- Handle partner and operator escalations involving:
- Payment delays and reconciliation disputes
- GST/TDS-related concerns
- AMC/R&M; deductions
- Contract interpretation issues
- Lock-in breaches and operator exits
- Asset damage and handover disputes
- Forceful possession and operational conflicts
- Review Management Service Agreements (MSA), Buy-Sell Agreements, addendums, and contractual clauses.
- Coordinate with Legal, Finance, Operations, Revenue, and Hub teams to resolve escalated cases.
- Prepare reconciliation summaries and validate financial deductions and recoveries.
- Draft professional and legally compliant communications for partners and internal stakeholders.
- Support pre-litigation activities, breach notices, termination processes, arbitration preparation, and recovery discussions.
- Conduct settlement discussions while balancing legal risk,
commercial viability, and business continuity.
Desired Candidate ProfileEducation
- MBA / LLB / BBA LLB / Business Management / Operations or equivalent qualification preferred.
Experience
- 2- 5 years of experience in one or more of the following:
- Legal Operations
- Partner or Vendor Management
- Business Operations
- Contract Management
- Dispute Resolution
- Collections & Recovery
- Compliance or Pre-Litigation Support
- Hospitality, Platform, or Real Estate Operations
- Contract review and interpretation
- Reconciliation and ledger analysis
- Robust written and verbal communication
- Stakeholder management
- Conflict resolution and negotiation
- Commercial reasoning and problem-solving
- Ability to work effectively under pressure
- High attention to detail and ownership mindset
What You'll Bring
- Excellent drafting and documentation skills
- Strong cross-functional coordination abilities
- Emotional maturity to handle complex escalations
- Solution-oriented approach with sound business judgment
- Ability to drive timely closures while minimizing legal and operational risks
Why Join Us?
- Opportunity to work on high-impact business and legal operations.
- Exposure to cross-functional leadership and strategic decision-making.
- Dynamic work environment with challenging and meaningful responsibilities.
- If you have the prior experience in the same and aligned with the JD then please share your details over the WhatsApp ( (phone hidden))CV, Current CTC, Notice period , Expected CTC.
📌 Legal Support Officer (Gurugram)
🏢 OYO
📍 Gurugram