Job Description:
The role focuses on acquiring current clients and retaining existing ones to drive revenue growth for DTDC.
Key Responsibilities:
- Conduct regular client meetings and ensure timely contract renewals
- Resolve escalations and promote digital initiatives
- Drive revenue generation and provide support to channel partners (franchisees)
- Develop franchisees and assist them in achieving sales targets
- Ensure smooth collections from customers and channel partners
- Expand and maintain the business network in the assigned region
- Visit NBD and RBD clients and channel partners for business development
- Liaise with potential clients to build and maintain strong business relationships
- Introduce incentives to improve operations and partner performance
- Identify non-serviceable areas and appoint new franchisees/channel partners
- Review channel partner sales and operational performance
- Ensure franchisee operations comply with company policies and SOPs
- Conduct training for channel partners on policies and processes
- Monitor collection, digital activities, and daily channel operations
- Oversee online booking activities and maintain related records
- Conduct regular visits to franchisees and customers
- Participate in fortnightly team and franchisee review meetings
This role involves a mix of office work and field sales activities.