Role Summary

Responsible for end-to-end execution, operations, and analytics of key Learning & Development initiatives. Ensures seamless delivery of programs such as Current Hire Onboarding, Manager Development Program (MDP), and AI Academy. Owns LMS/LXP administration, learning analytics, dashboards, compliance, and stakeholder experience while enabling data-driven talent decisions.

Core Responsibilities

- Execute L&D; programs including Onboarding, MDP, and AI Academy.
- Manage end-to-end program operations, including nominations, scheduling, communications, logistics, assessments, and completion tracking.
- Ensure high-quality learner and facilitator experience.
- Build and maintain Power BI/Tableau dashboards for participation, completion, engagement, and learning effectiveness.
- Generate monthly insights and actionable recommendations.
- Administer LMS/LXP, including user provisioning, content publishing, curricula, certifications, workflows, and system maintenance.
- Coordinate with IT for SSO, releases, and system updates.
- Maintain data accuracy, governance, and platform hygiene.
- Manage learning content lifecycle, including skill tagging, reviews, and archival.
- Support People Managers, HRBPs, and Program Owners through reports,



knowledge base articles, SOPs, and enablement resources.
- Ensure audit readiness, compliance training completion, privacy reviews, and documentation.
- Monitor license utilization and drive continuous process improvements.

Key Success Metrics

- 95%+ program milestones delivered on time.
- 90%+ onboarding completion within 30 days.
- 85%+ MDP completion with NPS of 8/10 or higher.
- 80%+ AI Academy completion with measurable knowledge improvement.
- 99% dashboard uptime with minimal data discrepancies.
- LMS SLAs met (user provisioning within 24 hours, content publishing within 48 hours).
- 100% compliance assignments with 98%+ completion.
- Stakeholder CSAT of 4.5/5 or higher.
- 85%+ active learning license utilization.

Required Experience

- 5-8 years of experience in Learning & Development Operations, Learning Platforms, or HR Analytics.
- Hands-on LMS administration experience.
- Strong Power BI or Tableau reporting skills.
- Excellent stakeholder management, execution, documentation, and process improvement capabilities.
- Experience with HRIS integrations, LXP platforms, and AI learning initiatives is an advantage.

📌 Assistant Manager - Learning & Development (Gurugram)
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📍 Gurugram