Purpose :: The Cluster Manager Sales & Operations Planning is responsible for end-to-end planning, coordination, and execution of aggregation, sales, delivery, and platform operations across assigned Biomass Banks. The role ensures alignment between sales demand, aggregation readiness, equipment availability, delivery efficiency, quality compliance, and commercial governance to achieve predictable supply, cost control, and operational excellence.

Role & Responsibilities

1. Aggregation Planning & Readiness

- Prepare aggregation plan for each Biomass Bank, aligned with sales and purchase requirements
- Conduct Aggregation Readiness Reviews, ensuring availability and preparedness of:
- Farmers and acres
- Aggregation partners
- Tractors, drivers, and field resources

- Develop and maintain a 12-week rolling aggregation plan (Biomass, FOM & Other Bio Products)
- Plan and monitor collection targets (MT) and track plan vs actuals daily
- Identify deviations and update the next days plan to address gaps

2. Equipment & Delivery Planning

- Ensure active equipment availability at each location in line with aggregation and sales plans
- Develop and manage:
- Delivery equipment plans (Tractor, Trolley, EV vehicles)
- Equipment deployment plans (Trolley, Slasher, Raker, Baler)

- Track equipment deployment and utilization against plan
- Prepare and monitor the FOM delivery schedule to optimize vehicle utilization and keep OPEX within budget

3. Productivity, Quality & Compliance Monitoring

- Monitor baler productivity against defined benchmarks
- Highlight productivity deviations to Rural Sales Operations Executives and OEMs and drive corrective action
- Monitor inward quality, especially moisture levels
- Flag quality deviations to:
- Warehouse Supervisor (for SOP-compliant stacking)
- Rural Sales Operations Executive (to avoid future deviations)

4. Commercial & Partner Management

- Lead aggregation partner rate negotiations and contract finalization
- Manage commercial adjustments for aggregation partners related to:




- Quality deviations
- Fuel
- Other recoverable costs

5. Platform Operations & Reporting

- Oversee platform operations related to aggregation, deliveries, and documentation
- Ensure timely invoice upload on customer portals and conduct regular reviews
- Release weekly aggregation and delivery reports
- Conduct fortnightly AR/AP reviews and coordinate with finance teams for closure

6. Sales & Operations Planning (S&OP;)

- Own the sales plan for all Bio Products:
- Annual plan broken down into monthly and weekly targets

- Prepare the operations plan aligned with the approved sales plan
- Drive alignment between sales demand, aggregation capacity, equipment availability, and delivery plans
- Monitor execution quality and provide corrective guidance where required

Opportunity :

This role offers the opportunity to own end-to-end Sales & Operations Planning across a multi-location biomass ecosystem. The Cluster Manager will play a critical role in translating sales demand into predictable, cost-efficient supply by driving aggregation readiness, equipment utilization, delivery excellence, and quality compliance while working closely with rural partners, sales teams, and platform operations to scale sustainable bio-product supply.

Preferred candidate profile

General Background

Experience

- Master's degree in business administration, Management, or related field.
- 3-5 years of experience in a similar role may help
- Experience in aggregation, supply chain, operations planning, rural/field operations, or logistics
- Exposure to sales planning, equipment management, and platform-based operations preferred

Technical Competency

Domain Knowledge in Administration

- Solid expertise in Sales Management
- Operational planning, execution, and deviation management
- Commercial negotiation and contract management
- Equipment and logistics planning knowledge
- Data-driven decision-making and reporting discipline
- Cross-functional coordination and field leadership

Presentation/ Communication Skills

- Excellent communication, presentation, and interpersonal skills.

📌 Cluster Manager(Sales & Operations) (Chandauli)
🏢 Biofuelcircle
📍 Chandauli