07 Aug
|
BrandCrest Holdings
|
Bengaluru
07 Aug
BrandCrest Holdings
Bengaluru
About the role: This is a full-time, on-site role as a Client Servicing Executive located in Bengaluru. As a Client Servicing Executive at AdCrest, you will be responsible for building and maintaining strong client relationships, understanding their needs and ensuring the successful execution of advertising campaigns. The Client Servicing Executive will act as a bridge between clients and internal teams.
Key responsibilities
- Develop and nurture strong, long-lasting client relationships by understanding their business goals and objectives.
- Act as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner.
- Collaborate with clients to gather campaign requirements, objectives, and preferences, translating them into clear briefs for the creative and production teams.
- Work closely with internal teams such as creative, design, copywriting, and production, ensuring that client expectations are met and campaigns are executed flawlessly.
- Present campaign proposals, strategies, and creative concepts to clients, incorporating feedback and making necessary adjustments to align with their vision.
- Monitor the progress of ongoing campaigns, tracking key performance metrics and providing regular updates to clients.
- Proactively identify opportunities for upselling and cross-selling additional services to existing clients based on their evolving needs and industry trends.
- Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide clients with strategic insights and recommendations.
- Manage project timelines, budgets, and resources, ensuring that campaigns are delivered on time and within budget constraints.
- Address any issues or challenges that arise during campaign execution,
finding effective solutions and maintaining client satisfaction.
- Prepare and deliver regular performance reports to clients, highlighting the impact and results of their advertising campaigns.
- Participate in client presentations, industry events, and networking activities to enhance the companys reputation and client base.
Specification
- Qualification: Bachelors or Masters degree in Marketing, Business, Communications, or a related field
- Experience: 0.6months - 2yrs Client service (Advertising agency experience is an added advantage)
- Salary: Up to 4lpa Location: JP Nagar, Bangalore
Qualification
- Proven experience in client servicing or management of clients within the advertising, marketing, or communications industry.
- Robust understanding of advertising principles, campaign development, and project management.
- Exceptional interpersonal and communication skills, both written and verbal.
- Ability to build and maintain lasting client relationships and manage client expectations effectively.
- Detail-oriented with excellent organizational and multitasking abilities.
- Proficiency in using project management tools and software.
- Creative thinking and problem-solving skills, with the ability to propose innovative solutions.
- Strong analytical skills to interpret campaign performance data and provide actionable insights.
- A self-starter with the ability to work independently as well as part of a team.
- Flexibility to adapt to a fast-paced, evolving industry and manage multiple client accounts simultaneously.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Client Servicing Executive (Bengaluru)
🏢 BrandCrest Holdings
📍 Bengaluru