Senior AI / Agentic Architect

The Company

Comviva is an industry leader for providing digital platforms crafted for telecom operators, banks, financial services organizations, and other enterprises. We provide solutions for BSS, banking and fintech, AI-led marketing automation and messaging platforms, which have been recognized by leading research firms, including Gartner, Forrester, IDC, Frost & Sullivan, ISG, Juniper Research, Rocco Research, amongst others.

Noteworthy among our accolades is the second position in Digital Wallet platforms by Juniper Research and a consistent placement in Gartner's Magic Quadrant for IRCM for three consecutive years. The breadth of recognition extends across several Gartner reports, encompassing Partner Relationship Management, CSP Customer Management, Revenue Monetization, Artificial Intelligence for CSPs, CPaaS, and Digital Commerce.

Forrester has acknowledged Comviva's prowess in Real Time Interaction Management, Cross-Channel Marketing, Loyalty and Rewards, Enterprise Marketing, Customer Analytics, Journey Orchestration, Digital Banking, and Marketplace Development. In the Digital Commerce domain, IDC's flagship Marketscape report has recognized our contributions.

ISG mentions Comviva for our Mobiquity Banking Suite in their ISG Provider Lens report, and Omdia includes us in their Omdia Universe for Digital Banking platforms. Juniper Research and Rocco Research consistently feature Comviva in their competitor leaderboard for key reports covering CPaaS, A2P Messaging, SMS Firewall, mobile money, CDP, and more.

Our commitment to excellence extends beyond technology, as evidenced by multiple awards, including the 'Great Place to Work For' Certification (2019), Top 25 Best Workplaces for Women (2019), Golden Peacock Awards (2023), Times Ascent 'Dream Companies to work for 2023, Brandon Hall HCM Excellence Gold Award (2022), and ASSOCHAM Diversity & Inclusion Excellence Award (2021) in the HR Excellence category.

Comviva's technological innovations have earned international and regional acclaim, with recognition at prestigious awards such as GSMA GLOMO (3 Times Winner), Global Telecoms (GLOTEL) Awards, Frost & Sullivan's "Digital Marketing Company of the Year," AITE Group Digital Wallet Innovation Awards, AfricaCom Awards, World Communication Awards, Juniper Research Future Digital Awards, Asia Communication Awards,



Global Telecoms Business Innovation Awards, Golden Peacock Awards for Innovation, Banking Technology Awards, Global Carrier Award, IBS Intelligence Global FinTech Innovation Awards, Global Fintech Awards, Asia Fintech Awards, Emerging Payments Awards, PayTech Awards, and Telecoms World Middle-East Awards.

These accolades stand as a testament to our unwavering commitment to assisting clients in their digital transformation journey, offering cutting-edge technology that empowers end-users with new-age products and services.

Job Title: Senior AI / Agentic Architect

Key Accountabilities

Experience: 12+ Years
Location: Bengaluru
Function: Technology Unit – AI, Agentic AI & Platform Engineering

Role Summary

Looking for a highly experienced Senior AI / Agentic Architect to lead the architecture and engineering of Comviva’s next-generation Agentic Orchestration Platform and Context Engineering Fabric.

This role will drive the transition from traditional AI-assisted workflows to autonomous yet governed multi-agent systems capable of orchestrating decisions, workflows, product intelligence, and operational automation across product platforms including BSS, Fintech, Martech, CPaaS, and AI Ops ecosystems.

The architect will work closely with Product Units, AI COE, Platform Engineering, Security, Performance

Engineering, and Cloud teams to establish a scalable, secure, telco-grade AI platform that supports:

- Multi-agent orchestration
- Context-aware reasoning
- AI-native workflows
- Human-in-the-loop governance
- AI security and guardrails
- Real-time operational intelligence
- Agent marketplace enablement
- SaaS and cloud-native extensibility
- This is a strategic hands-on architecture role requiring deep expertise in AI systems, distributed architectures, platform engineering, and enterprise-scale orchestration.

Key Responsibilities Agentic Platform Architecture





Define and architect the enterprise-wide Agentic Orchestration Platform for telecom-grade AI systems.

Design scalable architectures for:

- Multi-agent orchestration
- Agent lifecycle management
- Agent memory and context handling
- Goal decomposition and planning
- Autonomous workflow execution
- Human-in-the-loop approvals
- Agent communication frameworks
- AI & Agent Engineering
- Design and implement:
- Autonomous agents
- Tool-using agents
- Retrieval-augmented generation (RAG)
- Multi-agent collaboration patterns
- AI copilots
- AI Ops agents
- Decision intelligence systems
- Define architecture standards for:
- Prompt engineering
- Context injection
- Agent memory
- Evaluation frameworks
- AI observability
- Hallucination mitigation
- Responsible AI controls
- Platform & Cloud Engineering
- Architect cloud-native AI platforms on AWS/Azure/GCP.

Design scalable runtime infrastructure using:

- Kubernetes
- Container orchestration
- Service mesh
- API gateways
- Event streaming frameworks

Drive platform engineering best practices for:

- Internal Developer Platforms (IDP)
- GitOps
- Infrastructure as Code
- AI workload scalability
- GPU-aware scheduling
- Performance optimization
- AI Governance
- Define enterprise AI governance patterns for:
- Responsible AI
- Explainability
- Auditability
- Security guardrails
- Data privacy
- Model access controls

Required Skills & Experience Core AI / Agentic Skills

Strong experience in:

- Agentic AI systems
- Multi-agent orchestration
- AI workflow automation
- Context-aware AI architectures
- Generative AI platforms
- Autonomous systems design

Hands-on experience with:

- LLM orchestration frameworks
- RAG architectures
- Vector databases
- AI memory frameworks
- AI evaluation pipelines
- AI / Agentic Technology Exposure

Experience in one or more:

- LangChain
- LangGraph
- Semantic Kernel
- CrewAI
- AutoGen
- MCP (Model Context Protocol)
- AI Gateway frameworks
- Agent lifecycle frameworks
- AI observability platforms

Cloud & Platform Skills

Strong expertise in:

- AWS / Azure / GCP
- Kubernetes
- Docker
- Microservices
- Event-driven architectures
- Kafka
- API-first architectures
- Platform Engineering
- GitOps
- Terraform

Programming & Engineering

Solid coding experience in:

- Python
- FastAPI
- Node.js / TypeScript (preferred)
- Distributed systems engineering
- API integration frameworks
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📌 Agentic AI Architect (Bengaluru)
🏢 Comviva Technology
📍 Bengaluru